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Newsletter Our monthly update for everyone interested in health and social care | |
 Have your say: how we work The pandemic has forced everyone in health and social care to think and work in new ways. For CQC, it has sped up the need for us to change. We've launched two consultations to hear your views about how we can do that. Our new strategy We want to hear your views on our draft strategy. The strategy sets a bold ambition for CQC over the next five years. We need to make changes to the way we regulate so that it's more relevant for providers and for people who use services. We want to work with health and care services to find solutions to problems and improve outcomes for everyone. We also want to be more flexible to help us manage risk and uncertainty. We've already had over 10,000 interactions with stakeholders when developing our draft, but we want to hear more. Changes for more flexible and responsive regulation We're also proposing some specific changes that will help us deal with challenges raised by the pandemic. We want these changes to help us become a more dynamic, proportionate and flexible regulator. | | |
 January's coronavirus insight report Our COVID-19 Insight reports highlight the coronavirus-related pressures faced by the services we regulate. This month's report shares further data on the designated settings scheme for adult social care, and also looks into more detail on data on deaths from COVID-19. We also share additional data looking at deaths in adult social care, in terms of learning disability and ethnicity. |  Because we all care: hearing from unpaid carers The latest part of our Because we all care campaign focuses on unpaid carers. The pandemic has brought new pressures to bear on carers. It's now more important than ever we hear their views. Unpaid carers are often the ones holding families and communities together. We want to hear about carers' experiences - whether that's their own care or that of their loved one. Our research tells us unpaid carers are more likely to give feedback on health and social care experiences on behalf of loved ones, compared to the general population. |  An update on our regulatory approach We've published an update on the way we regulate during the pandemic. At the start of the pandemic we paused routine inspections and focused our activity only in response to risk. This was the right thing to do and we have kept this decision under review. As we are now entering a period of increased pressure on health and social care service, we want to be clear that for the time being we will continue to only undertake inspection activity in response to a serious risk of harm or where it supports the system's response to the pandemic. We will continue to act to keep people safe from harm, protecting their human rights while supporting providers to focus on delivering care, including the COVID-19 vaccination programme. |  Dr Kevin Cleary responds to the Mental Health Act white paper Dr Kevin Cleary, CQC's Deputy Chief Inspector of Hospitals (lead for mental health) has responded to the Department of Health and Social Care's white paper on reforming the Mental Health Act (MHA). In his statement, Kevin said: "We welcome the focus on empowering people to have more control and choice over their treatment and the commitment to take action to address the disproportionate number of detentions of people from black, Asian and minority ethnic backgrounds. These are both areas of concern we have repeatedly raised in our Monitoring the Mental Health Act reports." |  Our offices remain closed – please do not send post All of our offices are closed and our staff are working from home. This means that we are not able to receive post. If you need to contact us, you should do it online or by phone. If you work for a health or social care service, do not send completed notification forms, including notifications of deaths, to us by post. These should be emailed to HSCA_notifications@cqc.org.uk. If we have to issue a formal notice, we will contact the provider by phone to discuss. Providers are also reminded of their duty of care to people using their services. For those detained under the Mental Health Act, this may mean supporting people to access the internet or make phone calls if they ask to contact us. |  Join us! Work for CQC Find out more about the roles available at CQC. Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. |  Do you work in health or social care? Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus. | | |
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