On Saturday, March 30, 2024, Gainwell Technologies becomes the pharmacy benefits administrator for the Texas Vendor Drug Program. The following phone numbers will have extended hours: - Texas Medicaid Pharmacy and Technical Call Center - 800-435-4165
- Texas Pharmacy Prior Authorization Call Center - 877-PA-TEXAS (877-728-3927)
- Saturday, March 30, from 8 a.m. to 5 p.m. (Central Time)
- Sunday, March 31, from 9 a.m. to 5 p.m. (Central Time)
- Regular business hours begin Monday, April 1:
- Monday through Friday from 7 a.m. to 7 p.m. (Central Time)
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