Upcoming Informational Sessions Topic: HCBS CAHPS ® Survey

Having trouble viewing this email? View it as a Web page. Upcoming Informational Sessions Topic: HCBS CAHPS ® Survey The Office of Aging and Disability Services (OADS), in partnership with a survey management provider, Knowledge Services, plans to offer home and community-based service (HCBS) waiver members the opportunity to participate in a survey about their experiences with our waiver services and supports. OADS will host online Zoom sessions with Knowledge Services to share information about the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey. These Zoom sessions will provide a high-level overview of the HCBS CAHPS® survey and review options for waiver member participation. We are hosting three Zoom sessions specific to target audiences: Waiver Members and their Families, HCBS service providers, and Case Managers and Care Coordinators. If you would like to learn more or ask questions, please plan to register for a Zoom session that is most appropriate to your role (e.g., Waiver Member, Service Provider, Case Manager, or Care Coordinator). Dates/Times: Option 1 HCBS Waiver Service Provider and Assessing Services Agency Session: Monday, October 2, 2023, from 3:00 PM-4:00 PM EST Option 2 Case Managers, Care Coordinators and Service Coordination Agencies: Tuesday, October 3, 2023, from 11:30 AM-12:30 PM EST Option 3 Waiver Members and their Families, Guardians, or other Stakeholders (e.g., Advocates) Session: Thursday, October 5, 2023, from 11:30 AM-12:30 PM EST   Zoom Registration: There are three Zoom registration links provided below. Please register for the session most appropriate to your role (e.g., Waiver Member, Service Provider, Case Manager or Care Coordinator, etc.). For Option 1 HCBS Waiver Service Provider and Assessing Services Agency Session, register here: https://mainestate.zoom.us/meeting/register/tZwrcOuspj0uGtRPXhN6yhxQrcqvj9zcQnax For Option 2 Case Managers, Care Coordinators, Service Coordination Agencies and Area Services on Aging Session, register here: https://mainestate.zoom.us/meeting/register/tZIqceGrpz4vEtZSQBZ5MkA1GkU-5QFscWzh For Option 3 Waiver Members and their Families, Guardians, or other Stakeholders (e.g., Advocate), register here: https://mainestate.zoom.us/meeting/register/tZwkceusrTIsEtOEKVvt4AAbLc_vNPrAPEK3   Update your subscriptions, modify your password or email address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please visit subscriberhelp.govdelivery.com. This service is provided to you at no charge by Maine Department of Health & Human Services. This email was sent to ooseims.archieves@blogger.com using GovDelivery Communications Cloud on behalf of: Maine Department of Health & Human Services · 109 Capitol St · Augusta, ME 04333