CQC update for primary medical and dental services

29 July 2021 update from CQC

The independent regulator of health and social care in England Update from CQC 29 July 2021 Exploring issues faced by general practice services led by GPs from an ethnic minority background We have heard concerns that GP practices led by GPs from an ethnic minority background receive poorer CQC ratings or regulatory outcomes. Over the next few months, we will carry out work to understand this issue, the impact of our current regulatory approach and the experiences of GPs from an ethnic minority background.   Find out more Quarterly survey on CQC's regulatory approach To help us ensure we are delivering the most effective regulatory approach we would like your feedback on how we have regulated over the last three months. You can share your thoughts by completing the short survey below. Your feedback will help us understand how our regulatory approach should develop going forward. Share your feedback Annual update on the safe management and use of controlled drugs This report looks at what we have found through our oversight of the management and use of controlled drugs in England. The data in this annual update relates to the calendar year 2020, but we also include relevant information for the first half of 2021 and cover the period during the COVID-19 pandemic. Read the report New provider collaboration reviews looking at cancer services and care for people with a learning disability We have published two new provider collaboration reviews this month, looking at how health and social care providers are working together in local areas. We looked at cancer care in 8 areas of England during the second wave of COVID-19 and we found that local systems have collaborated in different ways to try and make sure people could continue to access cancer services. The reviews also identified challenges including fears of workforce burnout and concerns about the backlog of people needing care.   In the second report we shared our findings from looking at care in 7 areas of England for people with a learning disability living in the community. Providers worked in new ways to respond to the disruption caused by the pandemic, taking steps such as redeploying staff and increasing their use of digital technology.  Read the reports Improving our registration service We are currently undertaking work to understand how we could improve our registration service. You can share your thoughts on the short survey below to help us understand your experience of CQC registration and where we need to make those improvements Share your feedback Live event on how probation services work with users of illegal substances HM Inspectorate of Probation will be hosting an online event about community-based drug treatment and recovery work for people on probation on Monday 23 August, from 1.30–2.30pm. This event aims to improve your understanding of the: scale of the challenge facing the justice system areas of effective practice and for improvement recommendations from our inspection team. Register for the event Response to consultation on changes for more flexible and responsive regulation We have published our response to a recent consultation on changes for more flexible and responsive regulation. This followed on from our main strategy consultation earlier in January 2021. In our consultation Changes for more flexible and responsive regulation, our proposals were designed to: allow us to assess and rate services more flexibly, so we can update our ratings more often in a more responsive and proportionate way make ratings easier to understand for everyone. Read the consultation response More news Could you help design our annual provider survey? We need a small number of providers from across sectors to help review the content of our draft provider survey for 2021-22. The survey will be sent to all providers in the autumn. You would need to be available for an hour-long online discussion during the last two weeks of August. We would like to speak to individuals who would usually complete our annual provider survey, typically registered managers. If you are interested please email evaluation@cqc.org.uk   As we start to implement our new strategy, we'd like to hear your feedback on how we use people's experiences of care in our regulatory model. Feedback through CitizenLab Guidance on when and how to notify CQC about certain changes, events and incidents that affect their service or the people who use it. Mythbuster: Spirometry in general practice Mythbuster: Accessing medical records during inspections Mythbuster: Resuscitation in GP surgeries Mythbuster: Statutory notifications to CQC We've published our annual report on our independent inspection programme for Defence Medical Services (DMS). DHSC consultation on the extension of the expiry date of the regulated activities regulations 2014. The Race and Health Observatory is asking for feedback to help understand what language is meaningful to people, and what language people are less happy with.  New guidance on service user bands  CQC's latest COVID-19 insight report Guidance for primary care and dental providers Coronavirus (COVID-19) pandemic: information for providers from CQC Guidance for primary care from NHSE/I Guidance for dental services from NHSE/I Infection prevention and control guidance from Public Health England Follow us on Twitter! Follow @CQCProf on Twitter to get regular updates about the work we are doing with professionals and provider organisations in England.

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