Northumberland County Council has agreed to look again at families' applications for school transport for teenagers with special educational needs after the Local Government and Social Care Ombudsman found its policy was flawed.
Hertfordshire County Council has not yet agreed to Ombudsman recommendations to improve its practices after a primary school admitted it had discriminated against a little boy because of his disabilities.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
This email was sent to ooseims.archieves@blogger.com using GovDelivery Communications Cloud on behalf of: The Local Government and Social Care Ombudsman · 53-55 Butts Road · Coventry · CV1 3BH
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