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Newsletter Our monthly update for everyone interested in health and social care | |
 Action needed to ensure maternity services offer safe, high-quality care Our new report looking at maternity care in England finds continued concern about the variation in the quality and safety of services. Safety, equity and engagement in maternity services, published this month, recognises that many maternity units across the country are providing good care, but reveals ongoing concerns about leadership and oversight of risk, team working and culture, and the extent to which services are engaging with and listening to the needs of their local population. The report also points to the pressing need to address the inequalities in outcomes for Black and minority ethic people, which have been further exacerbated during the COVID-19 pandemic. CQC calls for all maternity services, supported by wider system partners, to embed changes quickly and effectively to address concerns. | | |
 September's COVID-19 insight report Our COVID-19 Insight reports aim to help everyone involved in health and social care work together and learn from the pandemic. This month's insight report looks at how NHS trusts are planning for people's care while tackling the backlog caused by COVID-19 and their assessment of challenges. We also update our regular data, including the number of death notifications of people in care homes and of people detained under the Mental Health Act. |  Report: How the right community support can improve outcomes Our Home for Good report, published this month, celebrates examples of successful community support provided to people with complex needs. The report includes 8 stories of people who have previously been placed in hospital settings - often called Assessment and Treatment Units - and how all are now thriving in community services across England. These stories describe how people's lives have changed when they are given the opportunity to live in their own home, with a supportive staff team where they can exercise choice, independence and control alongside real participation in the community. Although there is no single model of care and support that explains why some community support works better than others, the stories have common threads. |  Find out what patients think of urgent and emergency care services near you We asked over 48,000 people who received urgent and emergency care in 2020 about their experiences of care. Two questionnaires were used, each tailored to different types of urgent and emergency care service. Results are reported for each service type at trust and overall England level. - Type 1 services include A&E departments, and may also be known as casualty or emergency departments
- Type 3 services include urgent treatment centres, and may also be known as minor injury units. The survey only includes services directly run by an acute NHS trust
Nationally, we found an increase in the number who said their overall experience was 'very good'. However, the results also reveal concerns among some about access to emotional support, pain management and the availability of staff when they needed help or attention. |  Ted Baker announces plans to retire next year Ted Baker has announced he will retire in March 2022, after almost 5 years as our Chief Inspector of Hospitals. Ted worked at every level of the health system, including 35 years in frontline clinical practice. In addition to his extensive clinical career, he has held a number of senior academic appointments in the UK and abroad and a series of senior executive roles in the NHS. Ted took over as Chief Inspector in July 2017, stepping up from his role as Deputy Chief Inspector to complete the full roll out of our comprehensive inspection programme across NHS trusts and independent hospital services. Speaking about his decision to retire, Ted said: "Next year will be the fiftieth since I first worked for the NHS. I have been exceptionally lucky to have had such a long and varied career and to have worked with so many outstanding and inspiring people, not least during my last 8 years here at the CQC. I owe an enormous debt of gratitude to everyone who has inspired, supported and encouraged me over the years" |  Join us! Work for CQC CQC staff have a wide range of skills and work across many disciplines. Find out about roles within CQC, Healthwatch England and the Office of the National Guardian. Current vacancies include: - Chief Inspector of Hospitals (Flexible location with travel required)
- Civil lawyer (London or Leeds)
- Information Access Officer (Newcastle or home based)
Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. |  Do you work in health or social care? Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus. | | |
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