Leeds City Council has been criticised for significant delays in making decisions about support for children with special educational needs. An investigation by the Local Government and Social Care Ombudsman found delays by the Council in nearly eight out of 10 Education, Health and Care (EHC) Plans even after specialist advice had been obtained.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
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