Keep your goods moving in or out of the EU

View in browser    EU Trade tips   Dear customer, Full customs controls came into effect on 1‌‌ ‌January‌‌ ‌2022. You might be affected if you move goods between Great Britain (GB) and countries in the European Union (EU). If you have a specific question about importing, exporting or customs reliefs Call our Customs and International Trade helpline on 0300‌‌‌ ‌322‌‌‌ ‌9434. The helpline is open from‌‌ ‌8am to 10pm‌‌‌ ‌Monday to‌‌‌ ‌Friday and from‌‌ ‌8am to‌‌‌ ‌4pm at weekends. You can also send us your questions or contact us by webchat. The Export Support Service is a new helpline for UK businesses to get answers to practical questions about exporting to Europe. The service is a 'one-stop shop' and brings together UK government information, making it easier for exporters to access advice and support.   Visit HMRC's YouTube channel HMRC's YouTube channel has videos and recorded webinars about customs processes and what you need to do before you trade goods with the EU. Watch our 'Rules of origin recorded webinar' to understand the process and what you need to do if you buy from, send or sell goods to the EU.   Register now for our live webinars We'll explain existing guidance and answer general questions about the content. We're unable to answer questions specific to the items you import or export on the webinars: • How to import – what you need to do if you're importing goods into Great Britain from the EU (except Ireland) or rest of world countries, from 1‌‌‌ January‌‌‌ ‌2022 • Exporting: what you need to do to keep your goods moving – covering zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations • Customs Import Declarations: an overview – of the whole declarations process • Importing food and drink, and animal products from the EU to Great Britain – DEFRA webinars about upcoming changes and how to register and use the import system IPAFFS (Import of Products, Animals, Food and Feed System).  You can also find webinars and videos from other government departments about trading with the EU.   Useful information: • find recorded webinars on HMRC's help and support for UK transition page • download the trader checklist, read our updated guides or visit our customer forums • sign up for the Trader Support Service if you're moving goods between GB and Northern Ireland. You can access online training modules and webinars for support with the Northern Ireland Protocol.   Protect yourself from scams Stay vigilant about scams, which may mimic government messages as a way of appearing authentic. Search 'scams' on GOV‌‌‌.UK for information on how to recognise genuine HMRC contact. You can also forward suspicious emails claiming to be from HMRC to phishing@hmrc.gov.uk and texts to 60599. Access the National Cyber Security Centre's new guide on how to stay secure online and protect yourself or your business against cyber crime by searching 'Cyber Aware' on GOV‌‌‌.UK. Yours faithfully Katherine Green and Sophie Dean – Directors General, Borders and Trade, HMRC Stay safe online For more information, please search 'avoid and report internet scams and phishing' on GOV​.UK. HMRC's help and support email service To make changes to your topic subscriptions or to unsubscribe please go to our email portal. Please note, by unsubscribing from this service you may continue to receive emails from other HMRC services. HMRC Privacy Notice  |  Contact HMRC  |  Further support