SIS-A Assessments Ramp Up in March 2026
For MaineCare Section 21 and Section 29 Members
How Scheduling Works:
- At first, OADS will focus on participants in provider agency homes.
- Beginning this month (February), a Maximus scheduler will call your provider agency to set up a Supports Intensity Scale - Adult (SIS-A) Assessment.
- If needed, Maximus may also contact the member and/or guardian to confirm a date and time.
What is the SIS-A?
The SIS-A is not a test. It is a guided conversation about the supports you need to be safe, healthy, and successful in daily life.
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Most interviews take about 2-3 hours (breaks are OK).
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You can have people who know you well join you (guardian/family, case manager, staff). They need to have known you for more than three months.
Why are we doing this?
The Department is using the SIS-A for all individuals on Sections 21 and 29, as well as Lifespan. The SIS-A provides additional information to support the person-centered planning process. Also, Maine is using the SIS-A so providers can be paid based on the level of assessed support needs across several services for the people they support. For those with higher needs, the provider can receive a higher reimbursement. Taking an assessment now can prevent later backlogs of assessments. It is important that you schedule an assessment with Maximus.
How to get ready (simple tips)
- Think about how your family and provider(s) support you each day; both regular days and on a hard day, especially if hard days are frequent.
- Bring people who know you best and can help you describe the services and supports and what you need to live your best life.
- Tell the scheduler what you need to be comfortable (breaks, communication supports, etc.).
Questions or need to schedule?
Maximus Maine SIS Help Desk: 833-771-4639 | Maine-SIS@maximus.com
Look for an invitation soon to join SIS-A information sessions via Zoom in late February, beginning of March.


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