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Newsletter Our monthly update for everyone interested in health and social care | |
 February's coronavirus insight report Our COVID-19 Insight reports highlight the coronavirus-related pressures faced by the services we regulate. This month's report looks at how urgent and emergency care services have been affected by the pandemic during this winter. It also talks about what we have been doing to provide constructive support. We also update our regular data, including outbreaks and staff absences in homecare services and numbers of deaths of people detained under the Mental Health Act. | | |
 There's still time to have your say on how we work The pandemic has forced everyone in health and social care to think and work in new ways. For CQC, it has sped up the need for us to change. There's still time to take part in our consultations and share your views about how we can do that. Our new strategy We want to hear your views on our draft strategy. The strategy sets a bold ambition for CQC over the next five years. We need to make changes to the way we regulate so that it's more relevant for providers and for people who use services. We want to work with health and care services to find solutions to problems and improve outcomes for everyone. We also want to be more flexible to help us manage risk and uncertainty. Changes for more flexible and responsive regulation We're also proposing some specific changes that will help us deal with challenges raised by the pandemic. We want these changes to help us become a more dynamic, proportionate and flexible regulator. |  Join us! Work for CQC Find out more about the roles available at CQC. Some of our current vacancies: - Executive Director of Operations – Home based/flexible
- Inspector (Primary Medical Services), South West – Home based
- National Professional Advisor (Patient Safety) – Home based/flexible
- Content Communications Officer (Healthwatch) – London or home based
Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. |  Collaboration in urgent and emergency care In the autumn of 2020, we looked at how providers were working together in urgent and emergency care (UEC). Winter and the pandemic now place these services under exceptional pressure. It's against this context we're publishing examples of the innovation and creative approaches we've found so far. We saw good examples of how the pandemic served as a catalyst for change. Our team found that under a great deal of pressure, providers worked together to ensure that urgent and emergency care services adapted quickly, while keeping people's needs at the heart of their decision making. |  Inspecting services for victims of human trafficking and modern slavery The Home Office has asked us to inspect safehouses and outreach support provided through the new Modern Slavery Victim Care Contract. These services support people who are potential and confirmed victims of human trafficking and modern slavery. We have been working closely with the Home Office to consider how we might help them monitor the quality of support offered to people using these services. Following co-production with stakeholders representing survivors and service providers, we piloted an independent inspection approach in 2019 and were appointed by the Home Office to begin to inspect services, starting in late January 2021. |  Our offices remain closed – please do not send post All of our offices are closed and our staff are working from home. This means that we are not able to receive post. If you need to contact us, you should do it online or by phone. If you work for a health or social care service, do not send completed notification forms, including notifications of deaths, to us by post. These should be emailed to HSCA_notifications@cqc.org.uk. If we have to issue a formal notice, we will contact the provider by phone to discuss. Providers are also reminded of their duty of care to people using their services. For those detained under the Mental Health Act, this may mean supporting people to access the internet or make phone calls if they ask to contact us. |  Do you work in health or social care? Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus. | | |
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