America Counts: Stories Behind the Numbers E-Commerce Sales Surged During the Pandemic Has the pandemic changed the way you shop? Do you now routinely have your groceries delivered or opt for curbside pickup? You're not alone. Consumer behaviors have changed in many ways since the COVID-19 pandemic hit. More began working from home and avoiding indoor venues, including shopping malls and restaurants. Because of these consumer behavior changes, e-commerce has continued to grow and many brands have been pivoting their business strategies to remain competitive. While retail e-commerce grew, sales in some industries declined from 2019 to 2020 as pandemic-related lockdowns kept people at home, working, shopping and even studying online. Continue reading to learn more about: - E-commerce boom
- How some industries fared
- Retail evolution
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