A Trafford child has missed months of education despite the council identifying a suitable tutor within a fortnight of them leaving mainstream school, a Local Government and Social Care Ombudsman report has revealed.
Somerset Council has been criticised by the Local Government and Social Care Ombudsman for taking too long to put in place Speech and Language therapy for a teenager with special educational needs, following an earlier complaint.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
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