Friday, December 29, 2023

EVV Visits on Hold in the EVV Transaction Manager in HHAeXchange - LTC Authorization Issue

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EVV Visits on Hold in the EVV Transaction Manager in HHAeXchange - LTC Authorization Issue

The Health and Human Services Commission (HHSC) is aware of the issues impacting visits being on hold in the transaction manager in the EVV system, HHAeXchange, and is working with the Texas Medicaid & Healthcare Partnership (TMHP) to resolve the issues as quickly as possible.

HHSC will update EVV HHAeXchange users when the issues are resolved and will provide further guidance, as needed.


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