 We've now published our annual State of Care report, which is our assessment of the state of health and social care in England looking at the quality of care over the past year. This year's report is the first of it's kind to cover a full year of the pandemic. In this year's report we highlight the pressure faced by staff across health and social care, particularly in social care where data from residential care homes shows a rise in vacancy rates month-on-month. And we talk about how funding for social care must be used to enable new ways of working that recognise the interdependency of all health and care settings. Overall, we urge that increased stability in social care is the key to unlocking not only improved access and quality of care for the people who use it, but to easing pressure on the NHS by reducing emergency attendances and enabling people to leave hospital in a timely way.  We're relaunching this guidance with our inspectors and would like to highlight it to all social care providers and registered managers, so you can share it among your teams as well. We collaborated with trade associations and stakeholders in 2019 and into 2020 to develop the shared guidance 'How to get the most out of inspection'. This guidance focuses on what a good inspection looks like and feels like and sets out both what providers can expect from our inspection teams and the best way that we can collaborate to make our inspections a positive experience. As our inspection activity continues to increase, we feel that it is important to revisit this conversation, raise awareness and use of this guidance again.  The University of Kent are conducting a project on how to define and measure safety in residential care homes and would like to invite care home managers and care workers to take part. Colleagues working in care homes that provide both residential and nursing care are also encouraged to join the study. The project is taking place from October 2021 to February 2022, and will aim to bring together campaigns and programmes over the past 20 years that have focused on monitoring safety in care homes. With a view to how well these approaches work together to bring change within health and social care organisations. Taking part in the project will involve an interview by telephone or online. You'll receive a certificate of participation for the home and a £20 gift voucher for anyone taking part in the interview as a thank you. If you're interested in this study, email Nick Smith and Robert Darton: - N.J.Smith@kent.ac.uk
- R.A.Darton@kent.ac.uk
 We will be sending an online survey to all providers to learn about their views and experiences of CQC and help monitor the successful delivery of our strategy. This is our fourth Annual Provider Survey. The survey is voluntary and anonymous. It's sent to all providers. From the 3rd December we send emails containing a link to the survey to each provider inviting them to complete and submit the survey. The survey will run for three weeks.
We ask providers to complete one survey for the location or provider where they are the registered manager or nominated individual. The survey gives CQC really useful feedback, so we encourage providers to complete it, issuing reminders during the three week window the survey is available. If you have any questions about the survey please click to email the provider survey team. |
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