Thursday, September 16, 2021

One IPO Transformation - an update

Today, we have shared an update on our One IPO Transformation programme.
One IPO Transformation update

An update

Today, we have shared an update on our One IPO Transformation programme. We're in the first year of a five-year programme, so we're still in the early stages, but the programme is moving up a gear from this week. If you're new to our transformation programme, our One IPO Transformation update video will bring you up to speed.

  • We've carried out research to understand what customers need from a single service to manage all of their IP and personal information. We're using that feedback to build prototypes for our customer accounts
  • We're getting started on our Secure IP service, where customers will apply for IP and have it registered or granted.

Find out more here

We need your help!

To ensure our new services meet your needs, we need people to help us with our user research and testing. You can sign up to take part by emailing usertesting@ipo.gov.uk.


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