A Kent couple lost valuable time together after the council placed one partner in a care home against her wishes following a hospital stay, the Local Government and Social Care Ombudsman has found.
Ealing council has agreed to review whether it works with a home care provider in future after it was found to have falsified records during an Ombudsman investigation.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
This email was sent to ooseims.archieves@blogger.com using GovDelivery Communications Cloud on behalf of: The Local Government and Social Care Ombudsman · 53-55 Butts Road · Coventry · CV1 3BH
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