 To support the delivery of our new strategy we are developing how we use people's experiences of care in our future approach. We'd like to hear your thoughts on our early thinking about how we use people's experiences of care in our regulatory model. You can read more about this work and share your thoughts on our digital engagement platform, CitizenLab (you will need to log in to access this). Including: - Our thoughts on being an inclusive public listening service that meets people's needs
- What we need to do and draft overarching principles
Find out more about this work by watching a short video and listening to our latest podcast. And share your thoughts through a short survey.  Our latest podcast episode explores our current thinking on how we'll use people's experiences of care in our monitoring and assessment of services. You can find our podcasts on most major platforms.  Watch a short video from our Head of Public Engagement, Jill Morrell who talks about the work we are doing to embed people's experiences of care in our future regulatory model.  To help us ensure we are delivering the most effective regulatory approach we would like your feedback on how we have regulated over the last three months. Your feedback will help us understand how our regulatory approach should develop going forward.  There are will be lots of opportunities to help us coproduce how we'll implement our strategy. If you would like to get involved with this work, sign up to our digital engagement platform and look out for more information in our bulletins. You can also feedback your thoughts on our new strategy right now.  | 
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