Tuesday, May 11, 2021

CQC update for adult social care providers

11 May 2021 update on visiting, deaths at location level and more
care quality commission

The independent regulator of health and social care in England

CQC Update 

11 May 2021

 

A regular update for providers and professionals working in adult social care, sharing the latest guidance on COVID-19 and CQC's approach during this period.

Deaths in care homes at location level

We know you're working tirelessly to provide care and support during this time and our thoughts are with everyone who has lost someone through the COVID-19 pandemic. Our regulatory role and core purpose to keep people safe and ensure that they have high quality, person centred care, is at the heart of all decisions we make.

Through the COVID-19 pandemic we've received a number of requests to share the data we hold on deaths in care homes at the location level.  We've kept our decision on whether to release this data under review. We already publish data on the total number of deaths in care homes in partnership with the Office for National Statistics (ONS) on a weekly basis, however we're now working towards sharing further data on this in the coming months and we are in ongoing conversations with ONS about how best to release this.  

We know that on its own the number of deaths at a care home during the pandemic does not provide an accurate assessment of quality or safety. We'll be working with your trade associations to release this information collaboratively and in context. We'll keep you updated through this bulletin. Please continue to share clear, open, transparent and regular communications with families about any outbreaks and deaths at your service. 


Listen to our latest podcast on DNACPR

In our latest CQC Connect podcast episode we are joined by Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care and Usha Grieve, Director of Partnerships and Services at Compassion in Dying to explore CQC's latest report called Protect, respect, connect – decisions about living and dying well during COVID-19. This is CQC's review of 'do not attempt cardiopulmonary resuscitation' decisions during the COVID-19 pandemic.

You can find all our podcast episodes on Soundcloud and most other major podcast providers.

Mic

Help improve notifications and the Provider Portal

We're working on improving the way providers send us notifications. 

We'd like to speak to you especially if you are new to sending us notifications. Anyone can sign up for our user research and we run research with different providers all the time. Our research sessions are never more than an hour and due to COVID-19, we're running all our research online or over the phone.

You can sign up to help with CQC user research here. If you have any questions, you can contact the user research team on experience.research@cqc.org.uk


Deadline approaching for the EU Settlement Scheme 

Do you care for, or employ, any EU, EEA or Swiss citizens? Following the UK's departure from the European Union, the Home Office is urging EU, EEA and Swiss citizens who were living in the UK by 31 December 2020, and their family members (including non-EEA citizens), to apply for status under the EU Settlement Scheme (EUSS) so they can continue living in the UK. This status means they will continue to be eligible for public services, such as healthcare, as well as access to benefits and other public funds.

The application deadline for those who were living in the UK by 31 December 2020 is 30 June 2021. Applications can be made, for free, online on the GOV.UK website.

An appropriate third party can assist a vulnerable person with their application or apply on their behalf, and you can find details of support available on the GOV.UK website.


Help share how CQC works

citizenlab

 

Our digital participation platform has a range of projects for you to feedback, share your views and see what others have to say.  You can take part in any of the below projects by signing up or logging in to the platform.

CQC regulatory approach during the COVID-19 pandemic

To help us ensure we are delivering the most effective regulatory approach we'd like your feedback on how we have regulated during the COVID-19 pandemic.

You can share your thoughts through this survey and an ideas post on our platform, where you can look at what other stakeholders have said and provide your own perspective. Your views will help us to gain insight into how our approach during the pandemic has impacted you, your team and service.

You can share your views here.

CQC Communication and engagement platforms

We use social media to connect with members of the public, providers, strategic partners and others. We'd like to understand whether our current use of platforms like Twitter, YouTube and LinkedIn is appropriate for you. Are we providing you with useful information on these platforms? How could we improve to ensure you can easily stay updated?

You can share your views here.


How to check the identity of a CQC inspector

If you are ever unsure about the identity of someone claiming to be from CQC there are some simple checks you can use. 


Making vaccination a condition of deployment in older adult care homes

The Department for Health and Social care are seeking your views on a proposal to make COVID-19 vaccination a condition of deployment in older adult care homes.

There's still time to feedback and the consultation closes at 11.45pm on 21 May 2021

You can read more information on the GOV.UK website.


Adult Social Care Workforce Data Set (ASC-WDS)

The Adult Social Care Workforce Data Set (ASC-WDS) is an online service funded by the Department of Health and Social Care (DHSC) and managed by Skills for Care.

ASC-WDS collects data about care providers and the workforce. This intelligence informs the Government, DHSC and local authorities on key decisions, for example on vaccination programs and implementing new national living wage rates.

As well as providing key insight to government, ASC-WDS allows you to access the Workforce Development Fund (money to help you train your staff), it allows you to store all your staffing, training and qualifications data in on place, as well as providing easy to understand Benchmarking functionality.

If you choose to, you can share your data to help build a full picture of you as a care provider.

You can learn more about the service and watch a short video on the Skills for Care website.


Women's health strategy: call for evidence 

Women's health strategy

 

The Department of Health and Social Care (DHSC) are seeking views to help inform the development of the government's Women's Health Strategy.

You can find out more on their website and submit your views through a public survey.


National Care Forum (NCF) care workforce survey

The National Care Forum are conducting a UK-wide workforce survey for frontline workers in adult social care, to find out how the COVID-19 pandemic affected people's experience of working in the sector. The survey aims to understand the specific organisational and individual drivers of staff retention and wellbeing as well as the impact of COVID-19 on the social care sector. All responses are anonymous.

This work is a collaboration between University of Kent, London School of Hygiene and Tropical Medicine, University College London, City University of London, and Skills for Care. These organisations form the Retention and Sustainability of Social Care Workforce (RESSCW) project, funded by the independent charity, Health Foundation's Efficiency Research Programme. The Health Foundation committed to bringing about better health and health care for people in the UK. 

You can complete the survey here.


Research project on impacts of hot weather on care homes

ClimaCare have expanded their research project and are now looking for care home providers from all over England to participate in their work. The project will look at the impact of climate change and how to mitigate the impact of rising temperatures and overheating in care homes. If you take part, the team will remotely monitor your home's indoor environment and the response of residents and staff to heat. As a participant you will receive tailored advice from international experts on how to improve your resilience in hot weather and heat waves.

We're supporting this project, which is due to take place this summer, COVID-19 national guidance allowing. If you're interested in taking part please email April Cole, Regulatory Policy Officer at CQC (April.cole@cqc.org.uk) or Professor Rajat Gupta at Oxford Brookes University (rgupta@brookes.ac.uk). 


Impact of COVID-19 on NHS-funded nursing care

The Department of Health and Social Care (DHSC) would like to hear from nursing home providers on how COVID-19 is impacting the time spent providing nursing care, per resident as part of the provision of NHS-funded nursing care (FNC).

DHSC would like to speak with registered managers and nurses about the delivery of FNC, they'll ask you to compare the current time to deliver nursing care per FNC eligible resident per week to before COVID-19, to briefly describe any changes and how you have managed them.

Interviews will take around 30 minutes. Your time is hugely appreciated and will form an important part of future policy development.

If you'd prefer not to take part in an interview but would still like to share information on this topic, DHSC will also be sending out a survey shortly.

For further information or to schedule an interview please contact fnc@dhsc.gov.uk 


Department of Health and Social Care (DHSC) Adult social care newsletter 

Click here to read DHSC's adult social care newsletter. This issue includes an introduction from Secretary of State for Health and Social Care, Matt Hancock, and contains articles on vaccination, PPE for unpaid carers and information out-of-home visits for care homes.   



COVID-19 Vaccine resources 


Accessibility resources to help you communicate about COVID-19


Plasma

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