A Bromley grammar school has been asked to hold a fresh admissions appeal for a teenager wanting to enter its sixth form, and review the way it deals with future appeals, after the Local Government and Social Care Ombudsman found a number of faults with the way it handled his case.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
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