A non-verbal Autistic boy was left without the specialist education support he needed to help him communicate for more than a year because of faults by City of York Council, a Local Government and Social Care Ombudsman report has found.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
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