Birmingham City Council has agreed to revise its home to school transport policy and review all its decisions to issue a travel pass over the past three years following several complaints to the Local Government and Social Care Ombudsman.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
This email was sent to ooseims.archieves@blogger.com using GovDelivery Communications Cloud on behalf of: The Local Government and Social Care Ombudsman · 53-55 Butts Road · Coventry · CV1 3BH
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